The purpose of the Office of Indigent Legal Services ("Office") is “to monitor, study and make efforts to improve the quality of services provided pursuant to article eighteen-B of the county law.” Executive Law Article 30, Section 832(1). The Office does not provide legal assistance or lawyer referrals to individuals. Rather, it operates pursuant to policies established by the Board to assist county governments and indigent legal services providers in the exercise of their responsibility under County Law Article 18-B to provide the effective assistance of counsel to those persons who are legally entitled to counsel, but cannot afford to hire an attorney.